In 2012, we were part of the first wave of sites to provide NHS 111 services. As part of this, IC24 was the first NHS 111 service in the country to automatically dispatch an ambulance in a live environment. We now operate three NHS 111 services.
In 2013 we were awarded the Social Enterprise Mark. The Social Enterprise Mark independently proves when a business or organisation puts surplus towards social or environmental good.
We're proud to have been listed in the top 25 best companies to work for in the East of England, following our scores in the b-Heard survey.
The b-Heard survey provides data for The Times' Top 100 lists and to be recognised in this category is a great achievement and reflects the work we do across the organisation to improve what it's like to work at IC24.
In 2022 IC24 and South East Coast Ambulance Service were recognised for our approach to involving patients in the design, procurement and implementation of the NHS111/Clinical Assessment Service across Kent and Sussex.
We have partnered with Kent and Medway Medical School to develop an innovative partnership that supports second year medical students spend time with our teams and seeing our service in action. This approach supports their learning and allows them to see first-hand how NHS 111 supports the wider health service.