Digital Technology

I code for the future

About the department

Digital Technology

Our Digital Technology team use innovative technology within urgent care. They’re responsible for establishing and creating innovation and transformation across our services. Our agile approach lets us dream big and deliver our ethos.

why join us?

Exciting technology

Exciting technology

Work with an ambitious and enthusiastic team delivering and integrating exciting technologies.

Develop a service

Develop a service

Help us develop the most technologically advanced service to our colleagues and patients.

Drive innovation

Drive innovation

Create and use actionable insights that drive service innovation and continuous transformative change.

Our Sub-Divisions

24/7 IT Support

The team provides 24/7 IT support to their staff and customers and have proactive monitoring in place for our systems. The service desk is aligned to the ITIL framework covering Incident, Problem and Change Management (to name a few).

Data/Cyber Security & Protection

We’re committed to making sure the right data protection laws are put in place. We’re constantly evolving and growing to keep up with the changes in legislation, case laws, and threats.

Systems Development & User Experience

As new technologies and trends become available, we think outside of the box and are champions of new ways of working within the healthcare industry.

Systems Clinical Safety & Quality Assurance

The Testing Team is fast becoming a fully encompassing software Quality Assurance Team. We produce high quality, maintainable and extensible software at a rapid, yet controlled pace.

Infrastructure & Telephony/Unified Communications

The team are responsible for the on-going management of Unified Communications. We work alongside Data/Cyber Security and Protection to make our systems secure.

Business Intelligence & Informatics

Here, we make sure the business and its information needs are met. We’re investing in new technologies such as Speech Analytics and Digital Rostering to integrate across our various services to deliver intelligence-led healthcare.

Our people

It has its own challenges

We have total access

I’m encouraged

Dale Kin Steven

UX Designer/Developer Informatics Analyst Database Administrator

“Some days I’m armed with a pencil, carefully wireframing applications, other days, I’m actively developing ongoing applications. Each day brings its own challenges and accomplishments."

"The thing I like most about working for IC24 is the amount of resources they offer in order to aid you in learning. We also have access to the latest software so we’re up to date with the current functions and tools given to us."

"I’m encouraged to learn and to use my initiative to solve problems and to develop my skills."

Where we are