People & Culture

I am always here for our people

About the Department

People & Culture

We’re changing and improving our world bit by bit. Our purpose is to improve people’s experience of the organisation and to champion our values-based culture. We collaborate with individuals and teams to drive this organisational development and performance.

Why Join Us?

Make a difference

Make a difference

If you want to make a difference to the whole organisation and improve patient care through people, this is the place to be.

Learn and grow

Learn and grow

You can learn and grow through innovating and collaborating on exciting projects which improve what it’s like to work here.

Flexible hours

Flexible hours

We cover an organisation that works 24/7 and we have a flexible approach to work.

Our Sub-Divisions


Recruiting the right people at the right time is critical to the success of IC24. We support our Hiring Managers with the recruitment of a wide range of both clinical and non-clinical colleagues every day.

Learning & Experience

We’re committed to our employee experience; working collaboratively with teams and individuals to create a culture where people want to be, develop and grow their careers and do their best for our patients.

People & Culture Operations

We do everything from processing offers, looking after new starters and background checking, to supplying the organisation with well checked colleagues.

Business Partnering

Our Business Partners are the face of People and Culture. From advising, supporting and coaching Managers to providing expert advice, we’re not afraid to challenge and do the right thing for people.

Our People

We’re changing

We’re evolving and improving

Make a difference

Dawn Ann-Marie James

Recruitment for Health Advisors Contact Centre Training Manager Head of Learning & Experience

“The team has grown and we’re on a journey of change. I’m so pleased to be part of this journey and I’m excited about the future.”

“It’s an organisation that’s continually evolving and improving which results in a constant stream of new opportunities.”

"We’re making a difference to patients so the more our people develop and build their careers the better our patients’ experience."

Where we are